Messenger Chatbot Automation for Facebook & Instagram

Your Business Never Sleeps. Your Customer Service Shouldn’t Either.

Are you tired of losing potential customers because you couldn’t reply to a message fast enough? Between managing your staff and serving your current clients, it’s impossible to be on your phone 24/7.

At J&J Virtual Marketing, we build Messenger chatbot automation for Facebook and Instagram using Manychat. Your chatbot acts like a digital front desk, answering common questions, capturing leads and helping move potential customers toward the next step.

What Can Messenger Chatbot Automation Do for Your Business?

Automated Lead Capture

Automatically collect names, emails and phone numbers from interested prospects and send the information directly to you.

24/7 Instant Responses

Give your customers the answers they need (pricing, hours, location) the second they ask—even at 2:00 AM

Reduced Technical Stress

No more frantic typing. Your bot handles the initial greeting and filtering, only alerting you when a human touch is actually needed.

Scalable Growth

Whether you get 5 messages or 500, your bot handles them all simultaneously with zero extra effort from you.

What Is a Messenger Chatbot?

A Messenger chatbot is an automated conversation system that responds to customers through Facebook Messenger and Instagram DM.

Instead of manually answering the same questions over and over, your chatbot can provide instant answers, collect contact information when asked, direct customers to the right service and alert you when a conversation needs personal attention.

We build these automations using Manychat, one of the leading platforms for Facebook and Instagram messaging automation.

facebook messenger chatbots

Messenger Chatbot Packages

Choose the level of automation your business needs. Your chatbot can be set up as a one-time project, or J&J Virtual Marketing can continue managing and improving it for you each month.

Starter Messenger Chatbot

Best for small businesses that want to automate common customer questions and respond faster.

Starting Price: $250 setup fee

What’s Included:

Once your chatbot is launched, you can manage it yourself or if you would prefer, J&J Virtual Marketing can manage it for you.

Advanced Messenger Automation

Best for businesses running promotions, ads, lead-generation campaigns or receiving a higher volume of messages.

Depending on your needs, your automation can include:

What’s Included:

Pricing is based on the number and complexity of the automations required.

Manychat Subscription

Your Manychat account is separate from J&J Virtual Marketing’s setup fee.

You will create and own your Manychat account and pay Manychat directly for any subscription required for your automation.

This means your account, contacts and chatbot automations remain under your control—even if you decide not to continue with monthly management.

J&J Virtual Marketing will recommend the appropriate Manychat plan based on the features and level of automation your business requires.

Monthly Messenger Chatbot Automation

Don’t want to manage the chatbot yourself after launch?

J&J Virtual Marketing can continue monitoring and managing your automation for a monthly fee.

Monthly management can include:

  • Updating answers, messages and chatbot content
  • Making minor changes to existing automations
  • Monitoring chatbot performance
  • Troubleshooting automation issues
  • Updating keyword triggers
  • Reviewing customer interactions
  • Recommendations for improving the chatbot

Monthly Management: Starting at $125/month

Larger or more complex chatbot systems may require a custom monthly management plan. Monthly management covers maintenance and minor updates to existing automations. New chatbot flows, campaigns or major changes are quoted separately.

How Our Messenger Chatbot Setup Works

Map the Conversation

We identify your customers’ most common questions and roadblocks.

Build & Integrate

We design the flow in Manychat and connect it to your Facebook and Instagram pages.

Test & Launch

We ensure the chatbot sounds like your brand and provides helpful, accurate information.

Review & Optimize

After launch, we review the initial interactions and make any agreed setup adjustments to improve the conversation flow.

Trusted by Business Owners

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Viannie Montero profile picture
Viannie Montero
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Loved working with Jocelyn, she’s very smart and knows what she’s doing. She’s very honest also and works with your needs. Thanks for all your help Jocelyn. By the way .. I was always able to reach her when I needed help and understanding. ????????
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Juan Boomering
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5 stars ⭐⭐⭐⭐⭐ Working with Jocelyn has been an absolute game-changer for our business! She expertly guided us through the process of setting up our Facebook Chat Bot, turning what seemed like a daunting task into a seamless and efficient operation. Her deep knowledge, patience, and dedication to understanding our needs truly impressed us. Our customer interactions have improved significantly, and we're already seeing a positive impact on our engagement. Jocelyn is a true professional, and we can't thank her enough for her outstanding support. Highly recommended!
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N W
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Helpful, fast and friendly!
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Daniel Perez profile picture
Daniel Perez
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Incredibly helpful and knowledgeable, I will hire them every single time.
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Caroline O profile picture
Caroline O
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I was desperate to get landing pages done for my new business and out so many applicants I choose J&J Virtual and I’m very pleased with their work. She was prompt and fast in her turn-around. I would use her again and definitely recommend them.
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Joel Moratoya profile picture
Joel Moratoya
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I can not express the level of love I have for you and the work you do! I am truly blessed and grateful to have you on my side! You have made it so easy for my customer to be able to get to me! Thanks so much!!!
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Bea G profile picture
Bea G
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Jocelyn was easy to work with. She did a great job with my QR code bot. Plus she was very patient with all my questions and a few last minute changes I wanted to update. Would recommend her .
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Amir Hashemi profile picture
Amir Hashemi
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Jocelin is a real deal when it comes to "chat marketing" as a concept, she has a deep understanding of different aspects of the world of marketing and automation. Save time, money and avoid any headaches, if you want to implement chat marketing fundamentally properly into your business, Jocelin is your Go To Gal! Highly Recommend her⭐️⭐️⭐️⭐️⭐️
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Ready to automate your messages?

Let us build a Messenger chatbot that responds instantly, captures leads and helps customers take the next step—even when you're busy running your business.

FAQ

A messenger chatbot is a software that allows you to automate human conversations on Facebook Messenger and Instagram with your customers. It’s like having a virtual assistant that’s on call 24/7.

A messenger chatbot is a software that allows you to automate human conversations on Facebook Messenger and Instagram with your customers. It’s like having a virtual assistant that’s on call 24/7.

Manychat is a messaging automation platform that allows businesses to automate conversations on Facebook Messenger and Instagram. It can be used to answer common questions, capture leads, respond to comments and guide potential customers toward the next step.

No, they will know that they’re interacting with a chatbot. For example: Hi [name]. My Name is JosieBot, today I’ll be helping you…..

No, Your customers will always have the option to talk to you or a team member. Once they request it, you’ll be notified via email and you can head over to the inbox and take over the conversation

Yes. A chatbot can collect customer information when it is needed and when the customer chooses to provide it.

Some basic information may already be available through the customer’s Facebook or Instagram profile, such as their name. Additional details, such as an email address or phone number, can be collected through the chatbot by asking the customer directly.

Yes. We can set up your chatbot to respond when someone comments on your Facebook or Instagram post.

Depending on the automation, the bot can send the person a private message, provide a quick reply and, where supported, interact with the original comment. This is especially useful for promotions and posts where you ask people to comment a specific word to receive more information.

The cost depends on the complexity of the chatbot and the number of automations you need.

J&J Virtual Marketing offers chatbot setup as a one-time service, with pricing based on the scope of the project. You will also need your own Manychat account. Paid Manychat plans currently start at approximately US$17 per month, depending on the plan and usage.

Optional monthly management is also available if you would like ongoing help maintaining and updating your chatbot.